Welcome to iAwake Technologies' FAQs about our products, science,
the practice of meditation and releasing, and customer service.

If you do not find an answer to what you are looking for, you can:

  1. enter words in the search box above
  2. join the Facebook Group of iAwake practitioners and ask your question
  3. download and read the User Guide - all User Guides can be found under the Support Tab
  4. Check out the blog, which is full of posts, videos, and other information about products and practice.
  5. Check out the archived coaching calls - a summary of topics and questions has been included

If you feel you need more support and would like to speak to someone, please email support@iawaketechnologies.com to let us know, and we'll be glad to set up a phone/Skype call with John Dupuy.

Getting Started with Profound Meditation

  • Welcome to iAwake Technologies!
  • I can’t download the demo tracks
  • Profound Meditation Program 3.0 – Basic Meditation Strategy
  • PMP3 – Releasing Tracks – Basic Strategy
  • Which track should I start out with?
  • What should I set my volume level at when listening to these tracks?
  • Do I need to practice meditation techniques while listening to PMP?
  • Beginner’s Listening Schedule
  • What should I do after my PMP session?
  • What is the proper listening order for the PMP tracks?
  • I’m new to this, and I was wondering how long should I stay on PMP Track 1?
  • Is there anyone who should not listen to Profound Meditation or other iAwake audio tracks?
  • When should I use the Releasing Meditations?
  • What kinds of support are available to me from iAwake®?
  • What is the Profound Meditation session?

    • Ordering

  • What is your refund policy?
  • Paypal Payments
  • How do I apply a coupon code?
  • How to Upgrade from PMP3 Starter Kit to Core/Full Spectrum
  • How do I remove an item from the cart?

    • iAwake App 2.0

  • How do I access tracks I have purchased on the iAwake App?
  • How can I play only one track?
  • How do I uninstall and reinstall the iAwake App?
  • iAwake App Best Practices
  • Can I purchase tracks on the iAwake App?
  • Can I listen to the tracks on the App offline? On an airplane?
  • How do I create playlists on the App?
  • How do I loop tracks on the App?
  • How do I select the correct bluetooth device to listen with?
  • How do I report a problem with the App?
  • Can I download the iAwake App to multiple devices?
  • How do I clear my cache/local storage on the App?
  • Requires iOS 11 and higher for the iAwake App’s Apple Devices

    • Profound Meditation Program

  • Profound Meditation Program 3.0 – Basic Meditation Strategy
  • PMP3 – Releasing Tracks – Basic Strategy
  • Do I have to stick to a certain listening schedule for the PMP tracks?
  • Do external noises interfere with the brain entrainment component of the programs?
  • PMP 3.0 Resource Links (from User eManual)
  • Why is my conscious participation required?
  • Does PMP contain guided meditations?
  • How long will the biofield energy stay with me after listening to the program?
  • What are signs of overwhelm or over-training?
  • What are some tips for listening to PMP?
  • I’m feeling a little overwhelmed while playing the Primary Meditation Tracks—what should I do?
  • I’m finding the Primary Meditation Tracks too stimulating—what should I do?
  • PMP 3.0 Full Spectrum track titles
  • I have a very busy schedule—what is a good listening plan for me?
  • What is the meaning of the “3-Tier” system?
  • What are the Primary Meditation Tracks?
  • How can I get the most out of PMP?
  • What is the difference between PMP 2.0 and PMP 3.0?

    • Hardware/Software: Headphones, Audio Files, and More

  • I can’t download the demo tracks
  • How do I download straight to my phone/tablet?
  • What kind of headphones should I use to listen to the iAwake audio files?
  • Can you recommend some optimal headphones to use with iAwake products?
  • Does it matter whether I match ears to headphones?
  • What audio players can I use to listen to the PMP audio files?
  • Can I download the tracks to multiple devices?
  • How to download iAwake tracks to your computer
  • How to transfer iAwake files to iPad, iPhone, iPod from your computer
  • Which audio file format is best?
  • When I import the tracks from the CDs, they don’t keep their labeling information—what should I do?
  • How do I change my Gmail settings to have iAwake emails go to the Primary inbox tab?
  • How do I transfer my downloaded files to iTunes?
  • How do I transfer files from iTunes to iPad/iPod/iPhone?

    • Profound Meditation Technology

  • Brainwave and biofield entrainment patterns in PMP 3.0 (Primary Meditation, Releasing Meditation, Epsilon & Gamma/HyperGamma)
  • Low carrier frequency
  • Ever heard of this theory about 440 Hz vs. 432 Hz? If so, anything to it?
  • Comparisons between PMP 3.0 and the static multi-level approach
  • What are the brainwave patterns and sequences of the 3 tiers/CDs of the Primary Meditation Tracks of PMP 3.0?
  • Why is it always a case of lowering the brainwaves?
  • How do the biofield amplitudes progress from one CD to the next?
  • How do the carrier frequencies progress through the 3 tiers/CDs of the Primary Tracks?
  • A Common Misconception About Carrier Frequency in Binaural Brainwave Entrainment

    • Practice of Meditation

  • I am new to meditation—can you give me some instruction?
  • Why are the pituitary and pineal glands important to meditation?
  • How should I prepare for meditation?
  • Why is focusing my attention on my “third eye” beneficial?
  • Now that I can focus my attention without my mind wandering during meditation, what is the next step?
  • What do I do at the end of my meditation?
  • What is meta-awareness?
  • How does devotion figure into my meditation?
  • What does self-inquiry mean?
  • I’m going on a retreat—how do you recommend using PMP?
  • Taking your meditations deeper
  • What is the “third eye”?

    • Releasing Stress, Emotions, Trauma

  • When should I use the Releasing Meditations?
  • How does the biofield technology work to improve emotional release?
  • Can iAwake be used to improve emotional processing strategies like EMDR?
  • Tips on releasing
  • Effortless EFT
  • How can I best use PMP 3.0 to help with tension and anxiety?
  • How can I speed up the emotional release process?
  • I can only imagine in auditory mode—how can I maximize my results?
  • How does resistance affect well-being?
  • How can accepting responsibility for my experiences help me?
  • Which products help with sleep problems?

    • Product Info (not PMP)

  • Are the three 20-minute tracks in Digital Energy Acupuncture identical?
  • What is the difference between Digital Euphoria and Digital Euphoria – Special Edition?
  • What is the difference between Gamma-Burst and Gamma/Hyper Gamma?
  • NeuroStrength—what are the brainwaves that correlate with each track?
  • Which products help with sleep problems?
  • Neurohacks IS Digital Pills
  • Call of the Heart Info
  • Reasonance Discontinued
  • Who is the singer on Anahata?
  • Transformational Resilience Program 1.0

    • Interests

  • Which products help with sleep problems?

    • Psychoacoustic Science

  • The science behind PsimatiX

    • Biofield (Subtle Energy) Technology

  • What if I can only imagine effectively in a visual mode?
  • What if I can only visualize in a kinesthetic mode?
  • I can only imagine in auditory mode—how can I maximize my results?
  • What IS biofield technology?
  • What is your biofield method?
  • How far does the biofield extend out from the player?
  • When playing several biofield tracks, is it better to play the same track or mix with other tracks?
  • How does iAwake measure and verify the effects of the biofield technology?
  • What are scalar waves?
  • Can you overlay and amplify the effects of various different biofield tracks?

    • For Healthcare Providers/Clinicians

  • Case studies
  • How I’ve been using iAwake tracks in my psychotherapy practice
  • Report on the use of iAwake products within a military, mild traumatic brain injury rehabilitation service
  • What clinicians and healers are saying
  • What products would be best for a child of 10 dealing with anxiety?
  • Which products help with sleep problems?
  • Why does it say in your disclaimer that pregnant women cannot use this technology?

    • Customer Service

  • What is your refund policy?
  • What if I lose my downloaded iAwake tracks?
  • Paypal Payments
  • I’m not receiving any emails!

    • Cautions for Using iAwake Products

  • Is there anyone who should not listen to Profound Meditation or other iAwake audio tracks?
  • What are signs of overwhelm or over-training?
  • Issue: Tinnitus
  • Issue: Angina – Heart Issues – Pacemaker

    • Resources (books, tools, etc.)

  • Resources: books, tools, etc.

    • FAQ Categories